Match the enquiry to the property and buyer
Campaigns work best when location, property type and the proposed next step are clear. Separate enquiries about specific available properties from general interest. Agree which buyer preferences are useful at first contact and which details should be discussed during qualification.
Connect viewings to the sales pipeline
A brochure download is not a viewing, and a viewing is not a signed transaction. Record those stages consistently and allow for the actual buying cycle. Review lead fit, response time and viewing attendance before increasing spend. Prepare current availability, approved property materials and CRM stages for the initial review.